New Concepts for Living Privacy Policy

Last Updated: July 23, 2026

Privacy Policy
New Concepts for Living (“NCFL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

We are committed to collecting only the information reasonably necessary to respond to your requests, provide our services, and fulfill our legal and operational responsibilities.

Information We Collect

Information You Provide

You may voluntarily provide personal information when you:

• Contact us through our website
• Request information about our residential or day programs
• Submit a placement inquiry
• Register for an event
• Make a donation
• Apply for employment
• Communicate with us by email

Depending on the form or request, this information may include your name, email address, telephone number, mailing address, and any additional information you choose to provide.

We use this information only to respond to your request, provide services, process your submission, or communicate with you regarding your inquiry.

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of your visit
• Referring website
• General geographic location derived from your IP address

This information generally does not directly identify you by name. However, certain technical information, such as your IP address, may be considered personal information under applicable privacy laws. We use this information to understand how visitors use our website, improve its performance, and help maintain its security.

Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

We use Google Analytics to collect anonymous information about website traffic, visitor behavior, and overall website performance. We also use Google Ads conversion tracking to help measure the effectiveness of our online advertising efforts.

Immediately upon accessing our website, visitors are provided with the opportunity to manage cookie preferences through our CookieYes consent banner. Analytics and advertising cookies are not activated until consent has been provided, where required.

You may also adjust your browser settings to refuse cookies. Please note that disabling certain cookies may affect the functionality of portions of the website.

For more detailed information about the cookies used on our website, including their purpose and duration, please review our Cookie Policy.

How We Use Your Information
We may use the information we collect to:

• Respond to questions and requests
• Provide information about our programs and services
• Process donations
• Process employment applications
• Register individuals for events
• Improve our website and user experience
• Monitor website performance and security
• Comply with applicable legal obligations

Third-Party Services
To provide certain services, we work with third-party providers. These providers may collect or process information on our behalf in accordance with their own privacy practices.

Examples include:

• Google Analytics – Website analytics
• Google Ads – Conversion tracking to help measure the effectiveness of our advertising campaigns
• Givebutter – Online donation processing
• SaaShr – Employment application processing
• YouTube – Embedded video content

We encourage you to review the privacy policies of these providers when interacting with their services.

Contact Forms

Information submitted through our Contact Us form is securely transmitted to NCFL staff. Contact form submissions may also be securely stored within our website’s administrative system to assist us in responding to inquiries.

Placement Inquiries

When you submit a Placement Inquiry, you may provide information about an individual seeking residential or day services. Depending on what you choose to share, this may include the individual’s name, date of birth, disability- and eligibility-related information (such as DDD tier, NJ CAT or ISP status, and general medical or support needs), current and desired placement, and supporting documents you upload.

This information is transmitted over a secure connection and stored in an access-controlled database on NCFL’s secure server using reasonable administrative and technical safeguards. Access is limited to authorized NCFL personnel responsible for reviewing and responding to placement requests. We use this information solely to evaluate and respond to the inquiry and to coordinate services, and we do not use it for advertising or share it for marketing purposes.

Information Submitted on Behalf of Another Person

Placement Inquiries and related forms are often completed by a parent, legal guardian, support coordinator, or other representative on behalf of the individual seeking services. If you provide information about someone other than yourself, you confirm that you are authorized to share that information with us for the purpose of your inquiry. If you have questions about information submitted about you or someone you represent, you may contact us using the information at the end of this policy.

Scope of This Policy

This Privacy Policy applies to information collected through our website. It does not govern the confidential records of individuals enrolled in NCFL’s residential or day programs, which are maintained separately and are subject to the confidentiality protections that apply to those services under applicable state and federal law. If you are a participant, family member, or guardian and have questions about program records, please contact us directly.

Employment Applications

Employment applications submitted through our Careers page are processed through our third-party applicant tracking system, SaaShr.

Information submitted through employment applications is subject to both this Privacy Policy and the privacy practices of SaaShr.

Online Donations

Online donations made through our website are securely processed through Givebutter.

NCFL does not collect or store your payment card information. Payment information is processed securely by Givebutter and its payment processing partners.

Text Messaging

If you voluntarily provide your mobile phone number and opt in to receive text messages from NCFL, we will use your number only to send the communications you requested. You may reply STOP at any time to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Information Security

NCFL maintains reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect.

While we make every reasonable effort to protect your information, no method of electronic transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy — such as responding to your inquiry, providing services, or processing a donation or application — and for as long as required to meet our legal, regulatory, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to securely delete or archive it.

Access to Information

Access to personal information is limited to authorized NCFL employees who require the information to perform their job responsibilities or respond to your requests.

NCFL does not sell or rent your personal information.

We may disclose information when required to do so by law or when necessary to protect the rights, safety, or property of NCFL, our staff, or others.

Your Choices and Rights

You may request access, to correct, or delete the personal information we hold about you, or about an individual you are authorized to represent, by contacting us using the information below. We will respond to your request consistent with applicable law and our recordkeeping obligations.

If you receive email communications from us and no longer wish to, you may opt out at any time by using the unsubscribe link in the message or by contacting us directly. To stop receiving text messages, reply STOP to any message you receive from us.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Embedded Content and External Websites

Our website may include embedded content such as YouTube videos or links to third-party websites.

Embedded content from other websites may collect data about you, use cookies, or monitor your interaction with that content, just as if you had visited the third-party website directly.

NCFL is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, or applicable laws.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

New Concepts for Living
765 Route 17
Paramus, NJ 07652
Phone: (201) 843-3427
Email: info@ncfl.net