Direct care staff is our front line to the extraordinary individuals in our care. NCFL is the highest paying agency in the state! Because we recognize that if employees are well compensated we will attract, hire and keep ‘top talent’. We employ highly trained, highly qualified and most importantly caring staff, understanding and valuing what our direct care providers do every day to help our residents thrive!
BEHAVIORISTS ON-SITE AND ON CALL 24/7
NCFL skilled Behavior Specialists work at our Adult Achievement Center and in our Community Residences to direct, encourage and advance the individuals entrusted to us. With a high ratio of Behaviorists to clients, these Specialists work directly with staff and residents to inspire independence, reinforce positive behaviors and re-direct challenging behaviors when necessary.
FULL-TIME NURSES ON-SITE AND ON CALL 24/7
New Concepts for Living employs RNs and LPNs who become very familiar with our residents and their individual and unique needs. With a high ratio of Nurses to residents, our on-staff Nurses are available for medication management as well as any unforeseen or unexpected medical issues and to coordinate medical care with physicians and families.
BEAUTIFUL, WELL MAINTAINED HOMES
The Community Residences we operate are meticulously cared for from common areas and private bedrooms inside to landscaping and gardening outside. We pride ourselves on maintaining and updating the houses our residents call home as we would our own. We are also one of very few agencies to have back-up generators to ensure minimal interruptions to comfort and routines during power outages.
24/7 Video Monitoring
To ensure the safety and well-being of all NCFL residents (and staff), multiple surveillance cameras have been installed in all common areas of our homes, as well as our Achievement Center and all vehicles. Because we can can quickly and easily review and understand any situation, NCFL has been recognized for our quick response time and reaction to any unusual incident. We are one of very few agencies to have installed surveillance cameras and this has enabled us to not only examine any incidents for quick resolution, but often, to prevent them!
As one of our core values, we work to continuously improve our programs and our homes so we can provide the best possible care for our residents now and in the future.